Refund policy 

Thanks for purchasing our products at www.metalifezone.family operated by D.I.C. SERVICES SE. 

In the EU you have the right to return purchases made online or through other types of distance selling, such as by phone, mail order or from a door-to-door salesperson, within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind.

The 14-day cooling off period does not apply to all purchases. One of them is:
online digital content, if you have already started downloading or streaming it and you agreed that you would lose your right of withdrawal by starting the performance
Once you start using the provided information, analyses or your acquisition activities in the affiliate system you lose the right to get a full refund in the 14-day cooling off period.

After the 14-day period, you will no longer be eligible and be unable to receive a refund. 

If you have any additional questions or would like to request a refund, feel free to contact us on support@metalife.family or +420739322511